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Before Contacting Tech Support
|Article Number: 191 | Last Updated: Wed, Jun 17, 2015 1:12 PM|
If you are experiencing errors within the FARO Reality software and need to contact technical support, please have the following files and/or information ready to help resolve your issue as quickly as possible.
This information includes details about your computer (operating system, hardware, etc) and a direct log of the program’s error activities. This information is very helpful and can save a lot of time in the troubleshooting process.
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